Payment Admin
To cancel a scheduled payment, follow the steps as listed below: Login to the platform Select Transactions in the left hand menu. Select Future Transact...
Wed, 27 Jul, 2022 at 9:50 AM
To cancel recurring payments, follow the steps as listed below: Login to the platform. Select Transactions in the left hand menu. Select Future Transact...
Wed, 27 Jul, 2022 at 9:51 AM
To edit the card or date attached to scheduled or recurring payments, follow the steps as listed below: Login to the platform Select Transactions History...
Fri, 29 Jul, 2022 at 2:15 PM
To download historical payment data, follow the steps as listed below: Login to the platform. Select Payments History in the left hand menu. Filter the ...
Wed, 27 Jul, 2022 at 9:52 AM
Payment processing timelines vary based on the chosen payment method and the time of processing. To ensure that your payments are received on time, it is cr...
Fri, 8 Dec, 2023 at 10:33 AM
Depending on what time the payments were processed, you may be able to cancel the payment on the same day that it occurred. To do so, follow the steps as li...
Wed, 27 Jul, 2022 at 9:54 AM
Payments can be stopped and placed on hold by contacting our office prior to 11am AEST the day after your credit card is charged. If you need any furth...
Wed, 27 Jul, 2022 at 9:54 AM
Users are unable to cancel pending Bank Transfer payments, if you need a payment cancelled please email us or schedule a call by Clicking Here.
Tue, 4 Jul, 2023 at 5:14 PM
There are a number of reasons why your card payments might be declining, these could include: Insufficient funds. This is the most common reason why your ...
Wed, 27 Jul, 2022 at 9:55 AM
Although rare, there are a few reasons why your payment may be placed on hold. These include: A payment has been made to a payee in a prohibited industry....
Wed, 27 Jul, 2022 at 9:55 AM