To cancel a scheduled payment, follow the steps as listed below:
- Login to the platform
- Select Transactions in the left hand menu.
- Select Future Transactions.
- Next, find the payment that you are wanting to delete and select the Actions cog on the far right hand side of your screen and select Details.
- Scroll to the bottom of the page and select Delete.
- Authorise the cancellation by inputting your authentication code as prompted.
- Once verified, select Delete.
- Proceed to confirm that you want this payment deleted by selecting Delete in the pop up confirmation box.
If you need any further assistance or have any questions, please email us or schedule a call by Clicking Here.