To cancel recurring payments, follow the steps as listed below:
- Login to the platform.
- Select Transactions in the left hand menu.
- Select Future Transactions.
- Next, find the payments that you are wanting to delete and select the Actions cog on the far right hand side of your screen and select Details.
- Scroll to the bottom of the page and select Delete.
- Authorise the cancellation by inputting your authentication code as prompted.
- Once verified, select Delete.
- Confirm whether you want to cancel the individual payment or all of the pending recurring payments associated with that payment.
- Authorise the cancellation by clicking Send SMS Code, enter in the code provided and select Verify.
- Lastly, select Delete.
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