Trying to add a card but don’t have a statement? If you have just received a new card you may yet to have received a statement. This is fine! In lieu of a statement we can accept other items, however they must display the last 3 digits of your card number and the card holder's name, these may include: 

  • A screenshot from your card providers internet/mobile app.
  • An image of the front/back of the card (ensuring that the CVV and all but the last 4 digits of the card number are covered for security reasons).
  • Proof of issuance.

For VISA card holders, follows the steps as listed below:

  • Login to the app.
  • Navigate to the Card page (found in the bottom right hand corner of the app).
  • Click the card icon in the top right hand corner of the screen. This page displays the last 4 digits of the card number and the selected currency of the card (must be AUD)
  • Take a screenshot of the page.
  • Upload the file within our portal.

As part of using the platform, we require you to verify that you have a valid card and that the last 3 digits of the card match those that have been uploaded within the platform.

If you need any further assistance or have any questions, please email us or schedule a call by Clicking Here.