FAQ

Default solution folder, feel free to edit or delete it.

Setup Multi Factor Authentication
As part of our security settings, to login to the portal you must use Multi Factor Authentication (MFA). There are 2 options for MFA - - SMS is a code s...
Fri, 14 Aug, 2020 at 11:56 AM
Utilise Multiple Cards for Payment Processing
The ability to utilise multiple cards for payment processing applies to those that have either: multiple American Express cards loaded and set up in Payment...
Fri, 14 Aug, 2020 at 11:09 AM
Payment Declined
Unfortunately a payment may be declined via our system, based on the response from the card networks. There are a number of reasons why this may have oc...
Fri, 14 Aug, 2020 at 12:25 PM
Negotiator
Negotiator is a feature that lets you optimise your cash flow by offering “pay early” and/or “pay late” terms directly with your suppliers. Negotiator m...
Fri, 14 Aug, 2020 at 1:25 PM